Class Action News / Investigation

Bailey & Galyen is continuing its investigation into potentially illegal recording of telephone communications by HSBC, HFC and/or Household Finance Corporation when collecting on delinquent debts.  Consumers are increasingly facing volume telephone calls by lenders such as HSBC and HFC who are using autodialers in generating multiple telephone calls to its delinquent debt clients.  Some states require two-party consent for telephone calls to be recorded.  These states include: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, and Indiana.  Based on its investigation, Bailey & Galyen believes that HSBC, HFC and/or Household Finance Corporation are recording telephone conversations without the prior consent of HSBC, HFC and/or Household Finance Corporation customer. We believe that HSBC, HFC and/or Household Finance Corporation has over 25 call centers located throughout the United States and abroad, including at least one call center in the State of California.

If you feel that your telephone communications with HSBC, HFC and/or Household Finance Corporation may have been recorded without your consent, please contact John Fabry in our Houston office at 281-335-7744 to explore your legal rights.

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